HelpEmail
Your mailbox and email
Connect your own mailbox so RFQs and POs go from you, and replies come back to the right RFQ.
SourcePro sends RFQs and POs from each buyer's own mailbox, never from a shared address: vendors see your name, and reply to you. SourcePro reads the replies and files each against its RFQ or PO.
Connecting your mailbox
Email (sidebar) → choose yours:
| Mailbox | How |
|---|---|
| Gmail or Google Workspace | Continue with Google, and allow SourcePro |
| Microsoft 365, Outlook.com | Continue with Microsoft, and allow SourcePro (your IT may need to approve it once: the page gives them the link) |
| Your company's mail server (Exchange, Zoho, Rediffmail Pro, your host's mail) | Your company admin names the server once (Name the mail server, with presets); then Connect with your password |
For a Gmail through "your company's mail server", use an app password (Google Account → Security → App passwords), not your normal password.
Your password or sign-in is kept sealed: nobody can read it, and Disconnect forgets it.
What you see
- Recent emails: what SourcePro sent from your mailbox.
- Replies to file: vendor replies SourcePro could not match to an RFQ by itself: pick the RFQ, or Set aside.
- When your mailbox needs connecting again (a changed password, a revoked permission), Email and the bell say so; RFQs and POs wait until you connect it again.
SourcePro's own messages (sign-in codes, approvals, reminders) come from SourcePro's address, not your mailbox.
Last updated 3 Oct 2026. A message with a code? See the error codes.